AirAsia Philippines introduces new hotline numbers and cash payment partners

Philippines’ AirAsia, the low cost carrier 

with the youngest fleet, has just announced significant changes in its customer call 

center. Starting February 25, 2013, Philippines’ AirAsia’s new customer hotline number will 

be 742ASIA or 742.27.42.





“To provide optimum customer care service for our guests, AirAsia is launching

 two new significant innovations. We have a new customer hotline that is easy to 

remember and we are also rolling out our cash payment partner with 7-Eleven

 stores for our passengers who want to avail of our online promo and other privileges 

but would like to pay in cash instead of using their credit cards,” AirAsia Inc.

 Commercial head Freddy Herrera said.



AirAsia’s payment partner service provides the convenience of using cash when 

paying for AirAsia promo fares and other online purchases at www.airasia.com.

 



“Filipinos will embrace this new concept of paying cash for airline tickets via our

 payment partners option because of its simplicity and convenience,” Herrera added.



The payment partner service covers ALL Philippines’ AirAsia flights from its hub in

 Clark International Airport to Taipei, Singapore, Hong Kong and Kuala Lumpur 

including domestic flights to Davao and Kalibo (Boracay).



“We are expanding our payment partners service to include other outlets in the

 coming weeks so that more and more people will benefit from AirAsia’s awesome 

low fares and extensive route network covering 80 destinations in 20 countries,” 

Herrera said.



More than 800 7-Eleven stores nationwide will start accepting cash payments for 

AirAsia on February 28. AirAsia’s new Philippine hotline number, +632.742.2742, will start on February 25. It will be open daily, from Monday to Sunday at 8:00AM – 9:00PM.

AirAsia Inc.
 Building 

7579 Civil Aviation Complex


Clark Freeport Zone, 

Pampanga
, Philippines 2023


Airasia.com

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